Trust matters: Why Exiting This Crisis Will Require a New Mindset Centered Around Trust
Economists have argued (and proven) for decades that trust is the pivotal ingredient to economic and social wellbeing.
Many business leaders ignored this until recent years. Digital disruption by purpose-driven start-ups with agile cultures, fun work environments and cutting-edge products finally changed that dynamic.
The innovation economy – and with it, the trust economy – is simply too important to ignore.
Between the author’s first exposure to digital trust a good decade ago and now, the topic has risen to global importance. Linking the concepts of trust and transformation made it evident that in order to change, innovate or evolve, the new direction had to become trusted in order to happen. This is how trust became a leadership conversation. In 2020, the St. Gallen Symposium jumped on the trust bandwagon for its annual symposium topic, which was subsequently postponed to 2021. Of course, it made sense to draw on the deep expertise of a global trust and innovation keynote speaker to anchor the chosen topic, Trust Matters.
In this special format, the Forum was designed to run as a live in-person event in Singapore with livestreamed virtual sessions from St. Gallen and New York. Prior to the event, the organizing committee invited leading global voices and keynote speakers on trust to provide a briefing to frame the topic Trust Matters and make it tangible. The commissioned article contributed fundamentally to the 2021 St. Gallen Symposium on Trust Matters in Singapore.
It outlined mission-critical topics in view of the global COVID-19 pandemic, and offered a pragmatic yet optimistic outlook for humanity. Of course, the St. Gallen Symposium made sure to invite Philipp Kristian as a special guest in celebrating this occasion and the global importance of trust.
‘I believe in a world in which we all trust each other. When we trust ourselves and others, we transform. Trust empowers us to become the best version of ourselves and humanity. It’s our shared foundation for greatness.’
– Philipp Kristian
Philipp Kristian is a global innovation x trust pioneer, voice of digital Generations Y to Z and author of RESET and The Trust Economy. He is a TEDx storyteller, futurist on our humanity and international keynote speaker deciphering our digital economy. As we approach a global post-pandemic reset, he speaks in service of a greater and happier humankind.
Philipp spent the past decade driving innovation for Fortune 500s in JAPAC and working with CEOs of Singapore’s most successful startups on reshaping entire industries. He’s inspired transformation in over a dozen sectors and 50+ countries, including Bhutan and the Maldives. His executive masterclasses for a top Asian business school have garnered rave reviews.
Philipp is an innovation strategist at heart, a change evangelist on stage and an eloquent rebel on the page. He’s a magician inspiring us to rediscover trust as the magic ingredient to our greatest human achievements. His work has attracted the attention of media including Business Insider, Esquire, Haymarket, Forbes, Economic Times, Springer and brand eins. He was named a Kairos Global Fellow in 2016 and World Economic Forum Global Shaper in 2018, and invited to the official St. Gallen Symposium Singapore delegation in 2015 and 2021.
In his free time, he’s an avid yogi, sailor and matcha enthusiast.
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